Recrutment

Interview as a Service : Everything You Need to Know

You want to know what Interview as a service and what you can get from it ? Here's your complete guide.

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Want to outsource your interview process to experts or technology to improve consistency & objectivity ?

This is what Interview as a Service (IaaS) is all about. 

In this article, we’ll explore the ins and outs of Interview as a Service.

What Is Interview as a Service?

At its core, IaaS is an outsourcing solution where third-party providers or platforms handle various aspects of interviews on behalf of organizations. 

Unlike traditional interview methods, where companies manage everything in-house, IaaS allows you to delegate time-consuming interview tasks to experts.

These third-parties can conduct technical assessments, evaluate soft skills, or screen candidates for cultural fit.They act as an extension of your HR team, ensuring a professional and unbiased experience for candidates.

When Should You Outsource Your Interview Process?

There are specifically 4 situations where IsaaS is a good choice for your organization : 

  1. Is your internal team is stretched too thin ? If your team is frequently overwhelmed or struggling to maintain consistency across interviews, outsourcing becomes a practical solution.
  2. Scaling rapidly ? High-growth companies often face a surge in hiring needs, making it challenging to keep up with demand. Outsourcing interviews allows you to handle large volumes of candidates without compromising on quality.
  3. Hiring for highly specialized roles ? Technical and niche positions often require evaluators with deep expertise, which might not be readily available within your team. IaaS platforms provide access to experienced interviewers with domain-specific knowledge, ensuring candidates are assessed by the right people.
  4. Expanding geographically ? if you’re recruiting in new regions or markets, coordinating interviews across time zones and cultural contexts can be a logistical headache. Outsourcing simplifies this by leveraging global networks and technology;

What Are All the Services Delivered by Interview as a Service Platforms?

Interview as a Service offer a suite of services tailored to meet the diverse needs of recruitment organizations : 

  • Technical assessments. Whether you’re hiring software developers, data analysts, or IT specialists, IaaS platforms conduct in-depth technical evaluations to assess a candidate’s skills and expertise. They often use pre-designed tests or custom assessments aligned with your job requirements.
  • Behavioral interviews. These platforms specialize in evaluating soft skills, cultural fit, and leadership potential. By leveraging experienced interviewers and structured methodologies, they provide an unbiased evaluation of how well a candidate aligns with your company’s values and work environment.
  • Real-time feedback and scoring is another significant advantage. IaaS platforms use advanced tools to capture and analyze interview data on the spot, providing immediate insights into candidate performance. This helps recruiters make faster, more informed decisions.
  • Customizable interview frameworks. You can tailor questions, evaluation criteria, and processes to suit specific roles or organizational goals, ensuring a personalized approach to recruitment.
  • Video interviews with AI-driven analysis help assess non-verbal cues, speech patterns, and overall candidate demeanor. This technology enhances the depth and accuracy of evaluations, especially for remote interviews.
  • Detailed reporting and analytics. These platforms generate comprehensive reports summarizing candidate strengths, weaknesses, and overall suitability.

Best Interview as a Service Platforms

To help you navigate this landscape, here are some of the top IaaS platforms that stand out for their features, reliability, and impact :

FloCareer is a popular choice for technical interviews. With a vast network of subject-matter experts, it excels in conducting skill-based assessments for IT, engineering, and analytics roles. FloCareer offers real-time video interviews, live coding challenges, and detailed feedback reports, making it a go-to solution for tech-driven industries.

InterviewVector specializes in streamlining the hiring process for high-volume recruitment. Its platform is designed to handle technical assessments, behavioral interviews, and large-scale candidate screening. InterviewVector also integrates AI tools to enhance decision-making and reduce the time-to-hire.

Intervue is known for its user-friendly interface and focus on collaboration. It offers features like customizable interview frameworks, real-time feedback, and video interview capabilities. Teams can easily share insights, evaluate candidates collectively, and maintain alignment throughout the hiring process.

CoderPad is a favorite among companies hiring for coding-intensive roles. Its interactive platform allows candidates to write, execute, and debug code during live interviews. With real-time collaboration and playback options, CoderPad ensures both recruiters and candidates have a seamless experience.

Vervoe stands out for its emphasis on skills-based hiring. It enables recruiters to test candidates on job-specific tasks, reducing the reliance on resumes and traditional screening methods. Vervoe’s AI-driven scoring system provides clear insights into a candidate’s capabilities and fit.

Interviewing Automated with AI: Noota

Noota is revolutionizing the way recruiters conduct interviews by bringing AI-powered tools into the hiring process. Designed for efficiency and accuracy, Noota offers a suite of features to simplify interviews and ensure high-quality candidate evaluations.

  • Streamline Your Interview Questions: Noota helps you maintain consistency by providing reminders for essential questions during interviews.
  • Automatic Recording and Transcription: Forget taking notes while juggling the conversation. Noota records and transcribes interviews in real time. This also creates an accurate record for future reference.
  • Structured Summaries: Noota automatically generates concise summaries of each interview, highlighting key takeaways, candidate strengths, and areas for improvement.
  • Seamless Team Collaboration: With Noota, sharing insights is simple. Transcripts and summaries can be easily distributed among hiring teams, ensuring alignment and informed decision-making.

Want to focus on building connections with candidates and making better hiring decisions ? Try Noota for free.

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FAQ

How does Noota help recruitment teams save time?
It automates interview transcriptions, generates structured candidate reports, and updates ATS records—eliminating hours of manual work
Can Noota analyze candidate skills and soft skills?
Yes! It extracts and organizes candidate responses, providing insights into qualifications, communication style, and confidence levels.
How does Noota support sales teams?
It records sales calls, tracks key objections, identifies buying signals, and integrates with CRMs for automated follow-ups.
Can Noota help in project management and decision-making?
Yes, it captures meeting discussions, highlights key takeaways, and ensures alignment by making past meetings easily searchable.
Which platforms does Noota support for recording and transcription?
It works with Google Meet, Zoom, Teams, Webex, and even in-person meetings—offering high-accuracy transcription in 50+ languages.
Does Noota integrate with CRM, ATS, and productivity tools?
Yes! It connects with Salesforce, HubSpot, BullHorn, Notion, Slack, and many more, ensuring smooth data transfer.
Can Noota generate follow-up emails and reports automatically?
Yes, it drafts emails based on meeting content and creates structured reports, so you never miss an action item.
How does Noota ensure security and compliance?
All data is encrypted, stored in EU data centers, and meets strict compliance standards, including GDPR, SOC2, and ISO 27001.
What is the custom summary and what’s it for?
The custom summary is a template that enables you to structure your meeting minute. You can create as many custom summaries as you like!
Can I transcribe an audio or video file I've already recorded?
Yes, you can transcribe a document that has already been recorded. Simply upload it to the Noota interface.
How does the recording work, with or without a bot?
You can record in two ways: using the Noota extension or by connecting your calendar.

In the first case, you can directly activate recording as soon as you join a videoconference.

In the second case, you can add a bot to your videoconference, which will record everything.
Can I transcribe and translate into another language?
Over 80 languages and dialects are available for transcription.

Noota also enables you to translate your files into over 30 languages.
Is the data integration  into my ATS secure?
Yes, your interview data is transmitted securely to your ATS.
How does conversational intelligence work?
Conversational intelligence is based on NLP analysis of the words and intonation used by each participant to identify emotions and behavioral insights.
Why is it important to conduct structured interviews?
Numerous studies have proven the accuracy, efficiency and objectivity of structured interviews. By asking each candidate the same questions in the same way, you streamline your interview process and reduce the influence of cognitive bias.
Why should I generate an interview report ?
An interview report helps pooling standardized information on your candidates, sharing it with all stakeholders and objectifying your assessment. Clear, structured data enables you to make more informed recruitment decisions.
How are job ads generated?
Our job ads generator leverage the latest LLMs to turn the data from your meeting or brief into an eye-catching and easy-to-read job description.
Do I have to change the way I conduct interviews?
No, Noota is just an assistant to your work. You can continue to conduct interviews as you do today. To improve the accuracy of the report, you should customize the interview templates based on your existing list of questions.
Can I remove my data from Noota?
Yes, just use the delete function on our interface and within 24 hours we'll have deleted this data from our database.
Can I record my meetings over the phone or in person?
Yes, Noota includes a built-in recorder to capture sound from your computer, and soon from your phone.
Do the candidates have access to the AI notes?
No, you manage the accessibility of the data you record. If you want to share it with them as feedback, you can. Otherwise, it won't be accessible to them.
Does Noota evaluate candidates?
No, Noota records, transcribes and summarizes your interviews. It helps you make informed decisions with clear information about the candidate. But it's not a substitute for your own judgment and assessment skills.